Versailles Full day with Notre Dame and Sainte-Chapelle Small group

PRACTICAL INFORMATION
• Punctuality:
Please be ready on time at the designated meeting point (in front of your hotel, outside your apartment building, or at the specified meeting location). Late arrivals will not be refunded, and the tour will proceed as scheduled. Timing is crucial to ensure access to the Palace and gardens during the allocated slots.
• Tickets and Transport:
Entrance tickets and transportation in an air-conditioned minivan are included in the tour package. Important: This voucher is not valid for direct entry at the venue. It must be presented to the tour operator or guide as proof of booking.
• Footwear Recommendation:
Wear comfortable walking shoes suitable for uneven surfaces and extended walking. The Palace grounds and gardens are vast, and you will need sturdy footwear to navigate them comfortably.
• Priority Access:
The tour includes priority access to the Palace and Gardens, allowing you to bypass regular ticket lines. However, please note that security procedures at the Palace may occasionally slow down entry, even for priority ticket holders.
• Age-Related Discounts:
For tickets with preferential rates based on age (e.g., children, students, or seniors), valid proof of identity is required. Without appropriate documentation, access may be denied.
• Accessibility Challenges:
The Palace of Versailles and its gardens are not wheelchair accessible and may be difficult to navigate for individuals with reduced mobility. Many pathways are cobblestoned or uneven, and some areas require stairs to access.
• Weather Precautions:
This tour operates rain or shine. Please bring an umbrella or raincoat in case of inclement weather and sunscreen or hats for sunny days, as much of the tour involves outdoor exploration.
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DAYS WITH GARDEN SHOWS (April to October)
Discover the Musical Fountains and Musical Gardens at Versailles
If you’re planning to visit the magnificent Palace of Versailles between April and October, prepare to immerse yourself in an extraordinary experience. During this time, the Versailles estate transforms into a symphony of music and water with its enchanting Musical Fountains and Musical Gardens.
• Musical Fountains Shows:
• Imagine wandering through the exquisite gardens of Versailles, where the fountains come alive, dancing in perfect harmony with captivating baroque music. This unique sensory experience combines the beauty of water displays with melodic tunes that resonate throughout the park.

Held on Saturdays and Sundays, the fountains come alive with coordinated water displays set to the rhythm of baroque music. These shows provide a magical and immersive experience for visitors of all ages.
• Musical Gardens:
For a similarly enchanting experience, the Musical Gardens invite you to explore the lush pathways and groves of Versailles accompanied by the soothing sounds of classical music. This tranquil and magical ambiance offers a perfect setting for leisurely strolls through the estate's verdant beauty.

On Tuesdays, Thursdays, and Fridays, enjoy the beauty of the gardens accompanied by classical melodies. The music enhances your exploration of the groves, flowerbeds, and ornamental features of Versailles.
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IMPORTANT INFORMATION
• Physical Fitness Requirements:
This tour involves 6 hours of walking, including crowded areas and outdoor paths. Participants should have a good level of physical fitness to fully enjoy the experience.

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Tour operated by Paris Webservices
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TRAFFIC IN PARIS:

We would like to inform you that our company is not responsible for the traffic between Paris and Versailles, which can sometimes exceed an hour of travel time. That's why we only accept pickups in the western part of Paris and select districts to avoid long journeys in our vehicles.
To make your life easier and reduce your travel time, we recommend the following steps:
Departure to Versailles:
We advise you to choose a meeting point in the western part of Paris. This way, the driver will have more time to get to Versailles, ensuring that you don't miss your guide at Versailles.
Return to Paris:
If you find yourself in the middle or east of Paris, we also recommend selecting a meeting point in the western part of Paris, such as near the Eiffel Tower. You can then use the metro to reach your destination. By opting for a strategic meeting point, you can optimize your journey to or from Versailles. We provide additional time for the driver to reach Versailles because we understand the importance of not missing your guide at Versailles. If you need specific advice on meeting points or metro routes, please don't hesitate to contact us. We are here to help make your trip as enjoyable as possible.

Covid safety Face masks required for guides in public areas Gear/equipment sanitized between use Social distancing enforced throughout the experience
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GOOD TO KNOW:

To ensure the safety of all our visitors, we would like to inform you of some important measures to consider during your visit to the Palace of Versailles:
- For security reasons, museums do not accept large bags. A small backpack is tolerated.
- Baby strollers could be refused at the entrance of the palace. We also advise you to bring a small foldable umbrella, as large umbrellas are not allowed in the castle.
- The scheduled time access can be slowed down on peak days due to various safety controls established by the Versailles Palace.
Your guide will give you the audio phone and wired headphones to better hear the guide. Bring your own headphones if you have them, standard jack, not Bluetooth.

CANCELLATION POLICY:

Please carefully review our Cancellation Policy before booking:
1. Cancellations up to 2 days (48 hours) before the event date:
No cancellation fee will be charged.
2. Cancellations made less than 48 hours before the event date:
A 100% cancellation fee will apply, and any cancellation within this period will be considered a "no-show."
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Important Notes :
• Interruption of Tour or Service: If a client requests to interrupt the tour or service during its delivery, no refund will be provided.
• Late Arrivals: Customers arriving after the starting time of the excursion will be considered a "no-show." They will not receive a refund or the option to reschedule, regardless of the reason for their tardiness.
• Organizer’s Rights: The organizer reserves the right to cancel or modify tours without prior notice if necessary for the client’s comfort or safety.
Your reservation is not confirmed until you receive a confirmation email from us within 48 hours of your booking.
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CANCELLATION POLICY FOR GROUPS
Please carefully review our cancellation policy for group bookings:
1. Cancellations up to 7 days before the event date:
No cancellation fee will be charged, and a full refund will be issued.
2. Cancellations between 7 days and 48 hours before the event date:
A 50% cancellation fee will be applied.
3. Cancellations less than 48 hours before the event date:
A 100% cancellation fee will be applied, and any cancellation within this period will be considered a "no-show."
Important Notes for Groups :
• Interruption of Tour or Service: If a group requests to interrupt the tour or service during its delivery, no refund will be provided for the unused portion.
• Late Arrivals: Groups arriving after the starting time of the excursion will be considered a "no-show." They will not receive a refund or the option to reschedule, regardless of the reason for their tardiness.

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