Giverny Small Group Tour with Hotel Pick-up

IIMPORTANT INFORMATION – GIVERNY HALF DAY

• Physical Fitness: A good level of physical fitness is recommended. This tour is not suitable for individuals with reduced mobility or elderly travelers. It is not
wheelchair accessible and is not advised for travelers with back problems, heart conditions, or other serious medical concerns.
• Punctuality:
Please be ready on time at the designated meeting point (in front of your hotel, outside your apartment building, or at the specified meeting location). Late
arrivals will not be refunded, and the tour will proceed as scheduled. Timing is crucial to ensure access to the Palace and gardens during the allocated slots.
• Challenging Terrain: Due to uneven surfaces, this tour may be difficult for those with walking difficulties. Participants must be able to follow the guide for
approximately 2-3 hours.
• Tickets and Transport:

Entrance tickets and transportation in an air-conditioned minivan are included in the tour package. Important: This voucher is not valid for direct entry at the venue. It must be presented to the tour operator or guide as proof of booking.

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Tour Operated by Paris Webservices
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TRAFFIC IN PARIS

Please note that traffic between Paris and Versailles can sometimes extend travel times to over an hour. To optimize your journey:
• Pickups: Our pickups are limited to the western part of Paris and select districts to reduce long vehicle trips and avoid delays.
• Departure to Versailles: We recommend choosing a meeting point in the western part of Paris. This allows the driver sufficient time to reach Versailles and ensures you arrive on schedule for your guided visit.
• Return to Paris: If your final destination is in central or eastern Paris, consider selecting a return meeting point in the western part of the city (e.g., near the Eiffel Tower). From there, you can conveniently use the metro to reach your destination.
By following these suggestions, you can minimize travel time and enjoy a smoother overall experience. For personalized advice on meeting points or metro routes, feel free to contact us. We are here to help make your trip as seamless as possible.

COVID-19 SAFETY MEASURES

To ensure the safety and well-being of all participants, the following measures are in place:
• Face Masks: Face masks are required for guides in public areas and are strongly recommended for participants.
• Sanitization: Gear and equipment are sanitized thoroughly between uses.
• Social Distancing: Social distancing is enforced throughout the tour experience, including during group activities.
• Hygiene Protocols: Hand sanitizer is available upon request, and frequent hand washing is encouraged.

GOOD TO KNOW

To ensure a safe and comfortable visit, please keep the following points in mind:
• Comfortable Shoes: There will be some walking during the tour, including cobblestone streets, so it’s recommended to wear comfortable shoes.
• No Large Bags or Umbrellas: Large bags and large umbrellas are not permitted inside the sites. Please bring smaller items for your convenience.
• No Cloakroom: There are no cloakroom services at the sites, so it’s best to travel light and leave unnecessary items at your hotel.
• Health Considerations: If you have back problems, difficulty walking, or other health issues, we recommend reconsidering this tour as the Palace grounds are extensive, and guides cannot provide personal assistance.
• Access Delays: On peak days, security checks may slow down access, even with a reserved time slot.

ATTENTION : Children accepted starting 3 years old.

OPTION 1 | HALF-DAY SMALL GROUP + HOTEL PICK-UP

• Departure (from your hotel or residence in Paris):
  • Morning Tour: from 7:15 am
  • Afternoon Tour: from 11:15 am
  • Afternoon Tour: from 13:30 pm
  • Return from Giverny:
    • Morning Tour: around 12:00 pm
    • Afternoon Tour: around 4:30 pm
    • Afternoon Tour: around 5:00 pm

Your reservation is not confirmed until you receive a confirmation from us via email under 24 hours.

Please review our cancellation policy carefully before booking:
For Individual Bookings:
1. Cancellations up to 2 days (48 hours) before the event:
- No cancellation fee will be charged.
2. Cancellations within 48 hours of the event:
- 100% cancellation fee applies, and any cancellation within this period will be considered a "no-show."
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Important Notes for Individual Bookings:
• Interruption of Tour or Service: If a client requests to interrupt the tour or service during its delivery, no refund will be provided.
• Last-Minute Cancellations: Due to high demand for our expert guides, we are unable to accept last-minute cancellations. We encourage you to plan ahead to avoid any issues.
• Late Arrivals: Customers who arrive after the start of the excursion will be considered a "no-show." No refund or rescheduling will be offered, regardless of the reason.
• We Do Not Recommend Booking if Unsure: For any reason, even in the case of unforeseen circumstances or emergencies, we strongly advise against booking our tours if you are not certain of your plans. Our policy remains firm, and last-minute cancellations are not accepted, as they disrupt our operations and guide availability.
• We Recommend Travel Insurance: To protect your investment, we strongly recommend purchasing travel insurance that covers unexpected events, such as cancellations due to illness, emergencies, or travel disruptions.
• Time Zone Differences: Please be aware that time zone differences or incorrect time planning may result in delays or missed tours. It is the client’s responsibility to ensure that they arrive at the agreed time. No refunds will be provided for delays caused by time zone mismanagement.
• Organizer's Rights: The organizer reserves the right to cancel or modify tours without prior notice if necessary for the comfort or safety of the client.
Your reservation is not confirmed until you receive a confirmation email from us within 48 hours of your booking.
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For Group Bookings:
1. Cancellations up to 7 days before the event:
- No cancellation fee and a full refund will be issued.
2. Cancellations between 7 days and 48 hours before the event:
- A 50% cancellation fee will apply.
3. Cancellations less than 48 hours before the event:
- 100% cancellation fee applies, and any cancellation within this period will be considered a "no-show."
Important Notes for Group Bookings:
• Interruption of Tour or Service: If a group requests to interrupt the tour or service during its delivery, no refund will be provided for the unused portion.
• Late Arrivals: Groups arriving after the start time of the excursion will be considered a "no-show." No refund or rescheduling will be offered.

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Reservation and Payment Confirmation Process
• Payments will remain on hold until our reservation center confirms the availability of services.
• Once confirmed, you will receive a personalized email for each booked tour, event, or service. If we cannot confirm your booking, we will notify you, and no charges will be applied.
• Confirmation Timeline: If the tour is available, confirmation will be provided within 1 business day, and your credit card will be charged 100% of the total cost, including taxes and booking fees.
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Currency
• Charges will be debited in Euros, and the rates include all applicable taxes and VAT.