Versailles & Giverny Full day with Small group 18 Pax Hotel Pick-up

IMPORTANT INFORMATION:

- A strong physical fitness level is recommended.
This tour is not suitable for individuals with reduced mobility or elderly people. It is not wheelchair accessible and is not recommended for travelers with back problems, heart conditions, or other serious medical issues. Due to uneven surfaces, this tour may be challenging for those with walking difficulties.
Participants must be able to follow their guide for approximately 2-3 hours. The Palace of Versailles is very crowded, and we must adhere to the scheduled visiting times. Additionally, the guide will not be able to provide personal assistance. If you have walking difficulties, health issues, or any other concerns, we suggest reconsidering your participation in this tour to ensure a pleasant experience for everyone.

- Skip-the-line access is subject to the Palace's security procedures, which may slow down entry.
- For preferential rates related to age, proof of identity will be required. Access may be refused in case of non-compliance with age limits.
- Access to the palace is challenging for those with reduced mobility.
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Tour operated by Paris Webservices / VGHP18
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TRAFFIC IN PARIS:

We would like to inform you that our company is not responsible for the traffic between Paris and Versailles, which can sometimes exceed an hour of travel time. That's why we only accept pickups in the western part of Paris and select districts to avoid long journeys in our vehicles.
To make your life easier and reduce your travel time, we recommend the following steps:
Departure to Versailles:
We advise you to choose a meeting point in the western part of Paris. This way, the driver will have more time to get to Versailles, ensuring that you don't miss your guide at Versailles.
Return to Paris:
If you find yourself in the middle or east of Paris, we also recommend selecting a meeting point in the western part of Paris, such as near the Eiffel Tower. You can then use the metro to reach your destination. By opting for a strategic meeting point, you can optimize your journey to or from Versailles. We provide additional time for the driver to reach Versailles because we understand the importance of not missing your guide at Versailles. If you need specific advice on meeting points or metro routes, please don't hesitate to contact us. We are here to help make your trip as enjoyable as possible.

Covid safety Face masks required for guides in public areas Gear/equipment sanitized between use Social distancing enforced throughout the experience
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GOOD TO KNOW:

To ensure the safety of all our visitors, we would like to inform you of some important measures to consider during your visit to the Palace of Versailles:
- For security reasons, museums do not accept large bags. A small backpack is tolerated.
- Baby strollers could be refused at the entrance of the palace. We also advise you to bring a small foldable umbrella, as large umbrellas are not allowed in the castle.
- The scheduled time access can be slowed down on peak days due to various safety controls established by the Versailles Palace.
Your guide will give you the audio phone and wired headphones to better hear the guide. Bring your own headphones if you have them, standard jack, not Bluetooth.

Please bring your passport or ID with you, as our company will need to verify your name. For children, museums may also request proof of age.

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Musical Gardens:

For an equally captivating experience, the Musical Gardens invite you to explore the lush splendors of the Versailles Park to the sound of baroque music. Classical melodies transport you through picturesque pathways and shaded groves, creating a magical and timeless atmosphere. The Musical Gardens are also available on Tuesdays from April to October, allowing visitors to discover the enchanting beauty of the estate at their own pace.

Every Tuesday, Wednesday, Thursday and Friday from April 2 to May 3,(except Wednesday, May 1).

Every Wednesday, Thursday and Friday from May 10 to June 28,

Every Tuesday, Wednesday, Thursday and Friday from July 2 to October 31, (except Thursday August 15, when Musical Fountains Show takes place).Discover the Musical Fountains and Musical Gardens at Versailles
If you're planning to visit the magnificent Palace of Versailles between April and October, you're in for an extraordinary experience. During this period, the Versailles estate offers two captivating spectacles: the Musical Fountains and the Musical Gardens.

Musical Fountains:

Picture yourself strolling through the splendid gardens of Versailles, where each fountain seems to dance to the rhythm of the music. The Musical Fountains offer a unique sensory experience, where water flows harmoniously with enchanting melodies echoing throughout the park. Every Saturday and Sunday, as well as on certain public holidays, the fountains come to life, creating a magical show for visitors.

Every Saturday and Sunday from March 30 to October 27
Every Tuesday from May 7 to June 25
Friday, March 29, Easter Monday (April 1), Wednesday, May 8, Thursday, May 9, Whit Monday (May 20), and Thursday, August 15
Musical Gardens:
For a similarly enchanting experience, the Musical Gardens invite you to explore the lush beauty of the Versailles Park set to baroque music. Classical melodies transport you through picturesque pathways and shaded groves, creating a magical, timeless atmosphere. The Musical Gardens are available every Tuesday from April to October, offering visitors the chance to discover the estate's captivating beauty at their own pace.
Every Tuesday, Wednesday, Thursday, and Friday from April 2 to May 3 (except Wednesday, May 1)
Every Wednesday, Thursday, and Friday from May 10 to June 28
Every Tuesday, Wednesday, Thursday, and Friday from July 2 to October 31 (except Thursday, August 15, when the Musical Fountains show takes place)

Your reservation is not confirmed until you receive a confirmation from us via email under 48 hours.
Please review our cancellation policy carefully before booking:

For Individual Bookings:

1. Cancellations up to 2 days (48 hours) before the event:
- No cancellation fee will be charged.
2. Cancellations within 48 hours of the event:
- 100% cancellation fee applies, and any cancellation within this period will be considered a "no-show."

Important Notes for Individual Bookings:

• Interruption of Tour or Service: If a client requests to interrupt the tour or service during its delivery, no refund will be provided.
• Last-Minute Cancellations: Due to high demand for our expert guides, we are unable to accept last-minute cancellations. We encourage you to plan ahead to
avoid any issues.
• Late Arrivals: Customers who arrive after the start of the excursion will be considered a "no-show." No refund or rescheduling will be offered, regardless of the
reason.
• We Do Not Recommend Booking if Unsure: For any reason, even in the case of unforeseen circumstances or emergencies, we strongly advise against booking
our tours if you are not certain of your plans. Our policy remains firm, and last-minute cancellations are not accepted, as they disrupt our operations and guide
availability.
• We Recommend Travel Insurance: To protect your investment, we strongly recommend purchasing travel insurance that covers unexpected events, such as
cancellations due to illness, emergencies, or travel disruptions.
• Time Zone Differences: Please be aware that time zone differences or incorrect time planning may result in delays or missed tours. It is the client’s
responsibility to ensure that they arrive at the agreed time. No refunds will be provided for delays caused by time zone mismanagement.
• Organizer's Rights: The organizer reserves the right to cancel or modify tours without prior notice if necessary for the comfort or safety of the client.
Your reservation is not confirmed until you receive a confirmation email from us within 48 hours of your booking.

For Group Bookings:

1. Cancellations up to 7 days before the event:
- No cancellation fee and a full refund will be issued.
2. Cancellations between 7 days and 48 hours before the event:
- A 50% cancellation fee will apply.
3. Cancellations less than 48 hours before the event:
- 100% cancellation fee applies, and any cancellation within this period will be considered a "no-show."

Important Notes for Group Bookings:

• Interruption of Tour or Service: If a group requests to interrupt the tour or service during its delivery, no refund will be provided for the unused portion.
• Late Arrivals: Groups arriving after the start time of the excursion will be considered a "no-show." No refund or rescheduling will be offered.