Hello,

Thank you very much for your payment.
We confirm that your payment has been successfully received and that your booking is confirmed

You will also receive an automatic payment confirmation shortly (please check your spam/junk folder just in case).

Attention:

Your final booking confirmation with all details (final time, meeting point, practical information, etc.) will be sent to you within the next 24 hours.
This short delay is due to time zone differences and the manual processing required for some reservations.

There is no need to contact us in the meantime — everything is correctly recorded on our side, and you will automatically receive your full confirmation email.

Thank you again for your trust, and we look forward to welcoming you soon in Paris

Bonjour,

Merci beaucoup pour votre paiement
Nous vous confirmons que votre règlement a bien été reçu et que votre réservation est confirmée

Vous allez également recevoir une confirmation de paiement automatique dans les prochaines minutes (pensez à vérifier vos spams/indésirables si besoin).

Attention:

Votre confirmation définitive avec tous les détails de la réservation (horaire final, point de rendez-vous, informations pratiques, etc.) vous sera envoyée dans un délai maximum de 24 heures.
Ce léger délai est simplement dû à un décalage horaire et au traitement manuel de certaines réservations.

Il n’est pas nécessaire de nous contacter entre-temps, tout est bien enregistré de notre côté et vous recevrez votre confirmation complète automatiquement.

Merci encore pour votre confiance, et à très bientôt pour votre expérience à Paris

How We Handle Your Reservation

Unlike automated systems, our reservation process is handled manually by our dedicated team. This means that each booking is carefully reviewed, verified, and processed one by one to ensure accuracy and personalized attention.

  • Manual Verification
    Every reservation is checked by our staff to make sure all details are correct. This extra step allows us to avoid mistakes and provide a smoother experience for you.

  • Bank Confirmation
    Once your payment has been validated, you will first receive a confirmation message by email directly from our bank. This confirms that the payment has gone through successfully.

  • Processing Hours
    Our team processes reservations between 9:00 AM and 5:00 PM (French local time). Payments made outside of these hours may experience a short delay before being reviewed and confirmed.

  • Time Zone Differences
    If you are located outside of France, please keep in mind that time zone differences may cause delays of several hours before you receive our confirmation email. This is completely normal and nothing to worry about