Pick up and Drop off service at/to your hotel
For all services with a pick-up and/or drop off at/to your hotel, included or optional, you have to indicate the exact address of your place of residence in Paris when confirming your booking, and, if possible, a mobile number to allow us to organise your transfer.
Our pick-up and Drop off hotel services are only valid for transfers within Paris itself.
MEETING POINT & MAP
Tickets & Tours with Tickets
No refunds are available for the Tickets service , Eiffel Tower Tours , The Louvre Ticket, Museum Pass, Opera, Ballet ...
Since tickets are a one of a kind item they are not replaceable. There are no refunds, Exchanges or cancellations on any order once it is submitted to us..
This is necessary because we have purchased Tickets from the Museum, or others services and we are unable return them.
Unused tickets connot be returned, exchanged or refunded. Please order tickets only after you are certain you want them.
No refunds are available for the Tickets, Tours * and a special event period For Chrismas, Easter, Thankgiving, New year's, Trade fair, Public or National French Holidays, School holidays, Saint Valentin ...ect.
• More than 30 days prior to the service, 5 %
• Between 30 and 15 days prior to the service, 50% of the price of the service,
• 14 days prior to the event date, you will be charged a 100% cancellation fee (no show)
Any interruption of the tour or service during its delivery, at the client's wishes, shall not give rise to any refund. Any customer who arrives after the start time of the excursion shall be considered a "no show" and not refunded, whatever the reason for the lateness. The organizer reserves the right to cancel or modify certain tours without notice if the passengers' comfort or safety so requires in case of force majeure, strike, demonstration, administrative decision or exceptional closure...